If you’ve ever subscribed to Koptalk in the past and used Paypal to pay the subscription, watch out!
KOPTALK HAVE BEEN TRYING TO TAKE PAYMENT USING AN ANNUAL STANDING ORDER METHOD.
Even if you’ve cancelled, you may find the amount of your subscription is taken from you one year after you last paid.
Some people have been charged twice – once by the auto-renewal method, and once after they responded to an email from one of those wonderful Koptalk members of staff, like Gianna for example.
So now, if you’ve ever spent even one penny on Koptalk using Paypal, check you’ve not been charged twice, check you’ve not been charged for something you never had, check you’re not set to be charged again soon.
Thanks to Paul from www.est1892.co.uk for providing this list of instructions and the screenshots.
Step 1: Click on “My Accounts” on the main tabs (darker) at the top.
Step 2: Click on “History” in the secondary (lighter) tabs.
Step 3: Change the “Show” dropdown to “Subscriptions” and click on Search.
Step 4: Find the Koptalk Subscription and click on the “Details Link”
Step 5: Scroll right down to the bottom of the page and there will be 3 buttons. click on the “Cancel Subscription” button. You should then recieve a confirmation screen and e-mail.