The goalposts always move when someone fat enough is leaning on them.
Sunday night, twenty to eleven –
Reged: Aug 20 2004
Life-time subs / Promotions etc
#1496273 – Sun Jun 18 2006 10:41 PM Reply
If someone joins during a promotion they are specifically told to retain the sign-up email as proof for future checks. All they need to do is print off the email and file it if it's too difficult to retain it in an email client. If that is too complicated or too hard to do, the person claiming the offer can decline the offer at sign-up.
Until recently we haven't really made checks but Steve has been instructed to a) update the database so we know who's who and b) obtain proof if someone says they are entitled to an offer. I am not aware of any lock-outs unless these people come to me.
The majority of people affected simply produce the email that they were requested to retain. Some are too embarrassed that they paid say a £1 four years ago and prefer to sign-up through their own choice. But if they prove their entitlement, they're in without having to pay a further penny.
It's a very simple situation really. Show Steve your credentials etc and he'll see you get back in.
If it wasn't for people trying it on, there wouldn't be a problem. Blame society and your freeloaders who are here with bad intent, not us.
Steve is kicking out around 50 people a day due tomissing profile information i.e. name, address etc. We want to know who's who. Once we have an updated profile we're sorted. No information is retained for marketing or shared with anyone else. If people do not wish to provide such information then they need not renew.
For the record, nobody gets booted out if they disagree with any of my opinions, Steve's opinions or any moderators opinions. To suggest so is stupid.
If someone is locked out, I only know about it if they come to me. But if Steve or whoever says someone can't verify who they are etc then I'll just refer them back to Steve / them.
I hope this clarifies the situation. As ever, I would ask people to email myself if they need any clarification before publishing something that is incorrect. This is why we say no support questions on the forums as people usually respond with the incorrect information.
Tuesday night, Twenty-five past eight (during the England match, what happened to all the patriotic stuff?)
20-06-06 08:25 PM – Post#236661
If you have been locked out of the Insider website this is because a) your membership profile needs updating or b) your sub has expired.
Despite suggestions elsewhere, if you have been locked out, even if you don't have a receipt for your membership entitlement(s), we will see you get sorted.
However, if you have lost your receipt, you will have to give us time to get you back in. Had your receipt not been lost (we did tell you to keep it safe!) there wouldn't be a problem.
Don't believe the absolute rubbish (as normal) spouted by KopTalk rejects who claim that we're locking people out and ignoring them. The truth of the matter is we have nearly 6000 members and we need to make sure that every member is who they say they are. Sadly this can't be done in 5 minutes.
Everyone who supplies the information we request should be back online within a few hours. Those who have lost their details may have to wait several days as priority is given to those who have kept their details safe.
Again, what Dunk said on Sunday – "It's a very simple situation really. Show Steve your credentials etc and he'll see you get back in."
And what he said on Tuesday – "Despite suggestions elsewhere, if you have been locked out, even if you don't have a receipt for your membership entitlement(s), we will see you get sorted."
Mr Oldham – admit it. You have lost the plot and are telling lie upon lie to your site's visitors. You are really starting to make a laughing stock of yourself.
We've also noticed you trying to get back into the good books of those "foreigners" you hate so much. We're watching, and we have better memories than you.